1. Eligibility for Refunds and Returns

  • Products must be unused, unopened, and in their original packaging.

  • Requests must be made within 30 days of receiving the product.

2. Non-Refundable Items

  • Products that have been opened or used.

  • Digital products or gift cards.

3. Process

  • Contact us at info@sarqiltd.com with your order number and reason for return.

  • Approved returns will receive instructions for shipping the item back.

  • Refunds will be processed within 7 business days of receiving the returned product.

4. Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.